Senior CRM Developer · Hyderabad, IN

Shaik
Jahangeer

7 years building enterprise CRM solutions on Microsoft Dynamics 365, Azure, and the Power Platform — from C# plugins and Azure Functions to CI/CD pipelines and AI-powered automations.

Enterprise Clients Served

MSCIUnileverWalmartPEI Group

View Case Studies ↓Get in Touch Download CV

LeadScoringPlugin.csC# · .NET 4.6.2

1public class LeadScoringPlugin : IPlugin
2{
public void Execute(IServiceProvider sp)
{
  var ctx = (IPluginExecutionContext)
        sp.GetService(typeof(IPluginExecutionContext));
7
  // Stage 10 — Pre-Validation
  var lead = (Entity)ctx.InputParameters["Target"];
  if (!lead.Contains("emailaddress1"))
    throw new InvalidPluginExecutionException(
      "Business email required.");
13
  // AI Score → Pending
  lead["sd_aiqualificationscore"] =
    new OptionSetValue(100000003);
}
18}

● Pre-Validation · Stage 10 · SyncDynamics 365 / Dataverse

Available for Senior D365 / Azure roles

What I work with

Technical Skills

CRM Platform

Dynamics 365DataverseD365 PluginsCRM 2013–2016SSRS ReportsRibbon WorkbenchXRM ToolboxBusiness Process Flow

Azure & Cloud

Azure FunctionsAzure DevOpsCI/CD PipelinesPower Platform Build ToolsPower AutomateAzure OpenAIManaged Identity

Development

C# .NET.NET Core.NET 8 IsolatedJavaScriptWeb APIODataFetchXMLSQL ServerPostman

Methodology

Agile / ScrumSOLID PrinciplesUnit TestingGitTechnical LeadershipStakeholder CommsCode Review

Microsoft Certified

Certifications

Microsoft

PL-400Certified

Microsoft Certified:
Power Platform Developer Associate

Score

853 / 1000

Earned

1 April 2026

Expires

2 April 2027

Credential

459C7DDEE3B5FF2C

Verify ↗

How I architect solutions

D365 Ecosystem Expertise

End-to-end architecture from Dataverse core to cloud-scale AI integrations — the full stack a modern D365 project demands.

👤

Lead Created

Dataverse

→

⚙️

C# Plugin

Stage 10 · Sync

→

✅

Lead Saved

Status = Valid

→

⚡

Power Automate

Automated Flow

→

☁️

Azure Function

.NET 8 Isolated

→

🤖

Azure OpenAI

GPT-4o Scoring

→

🏆

AI Score

Hot / Warm / Cold

🔌

Plugin Architecture

▸Pre-Validation (Stage 10)
▸Post-Create (Stage 40)
▸Async Post-Operation
▸Custom Actions

⚡

Power Platform

▸Automated Cloud Flows
▸Business Process Flows
▸Model-Driven Apps
▸Dataverse APIs

☁️

Azure Integration

▸Azure Functions (.NET 8)
▸Azure DevOps CI/CD
▸Managed Identity
▸Application Insights

🤖

AI & Automation

▸Azure OpenAI (GPT-4o)
▸Lead Qualification AI
▸Prompt Engineering
▸Confidence Scoring

Career History

Work Experience

Dec 2025 – Feb 2026PEI Group · Expian Technologies, Bangalore

Senior MS Dynamics 365 CRM Developer

→Built C# plugins and Azure Functions to automate subscriber management across PEI's portfolio of specialist finance brands
→Designed and maintained CI/CD pipelines using Azure DevOps and Power Platform Build Tools for automated D365 deployments
→Integrated Power Automate flows for subscriber onboarding, renewals, and cross-brand data synchronisation
→Provided technical leadership and mentorship to junior developers in an Agile (Scrum) environment

Projects

◆PEI Group - Subscriber Intelligence & CRM Platform

Feb 2019 – Nov 2025Starlite Infotech Ltd, Remote

Senior MS Dynamics CRM Developer

→Delivered CRM solutions for global enterprise clients including MSCI, Unilever, and Walmart (US pharmacy)
→Developed plugins, JavaScript customisations, workflows, and SSRS reports across multiple D365 implementations
→Led entity, form, relationship, and security role configuration across several large-scale CRM projects
→Performed end-to-end solution import/export, sandbox-to-production deployments, and ribbon customisations

Projects

◆MSCI Budgeting & Forecasting System
◆Walmart Health & Wellness Pharmacy CRM
◆Unilever OPSO HD & PPM Portfolio Tool
◆SIS K-12 School Information System

Case Studies

Enterprise Projects Delivered

Click "View Responsibilities" on any project to see the full technical breakdown.

Project 01

brands on one platform

PEI Group — Subscriber Intelligence & CRM Platform

📅 Dec 2025 – Mar 2026

Automate subscriber lifecycle management across 8 specialist finance brands with zero cross-brand data contamination.

Impact: 8 brands · CI/CD automated deployments · Zero manual subscriber ops

D365Azure FunctionsPower AutomateC#.NETAzure DevOpsCI/CD

Project 02

Global

Equity Index CRM

MSCI — Budgeting & Forecasting CRM

📅 Feb 2019 – Mar 2020

Implement Income Statements for MSCI Emerging Markets used by Morgan Stanley's global equity index teams.

Impact: Global equity index data · Finance-grade accuracy · Multi-currency

MS CRM 2016JavaScriptC# PluginsWorkflowsSSRS

Project 03

4,700+

Walmart stores served

Walmart US — Health & Wellness Pharmacy CRM

📅 Apr 2020 – Aug 2021

Manage end-to-end pharmacy order flow — patient registration to drug counselling — across thousands of US stores.

Impact: US-wide pharmacy chain · Patient safety compliance · 24/7 uptime

D365 CloudC# PluginsJavaScriptWorkflowsOffice 365

Project 04

400+

brands in one system

Unilever — OPSO HD & PPM Tool

📅 Sep 2021 – Dec 2022

Unify global product portfolio management for Unilever brand teams across multiple continents and product lines.

Impact: Global FMCG operations · Multi-continent teams · Real-time portfolio data

MS CRM D365C#.NET PluginsWebAPIFetchXMLSQL

Project 05

30+

countries deployed

SIS K-12 — School Information System

📅 Jan 2023 – Nov 2025

Build a CRM product for global school management including student lifecycle from registration to graduation.

Impact: Global school network · Student portal · Fee automation

D365C# PluginsSQL ServerD365 PortalsPower Apps

ShaikJahangeer